Mild Vertex
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Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using the Mild Vertex website (mild-vertex.com) and our contemporary painting education services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. About Our Services

Mild Vertex provides contemporary painting education services including:

  • Online educational content and resources
  • Art courses and workshops
  • Portfolio review services
  • Art appreciation programs
  • Newsletter and educational communications

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Age Restrictions

Our services are intended for users who are at least 18 years old. Users between 13-17 years old may use our services only with parental consent and supervision.

4. Course Enrollment and Payments

4.1 Course Registration

Course enrollment is subject to availability. We reserve the right to cancel courses with insufficient enrollment and will provide full refunds in such cases.

4.2 Payment Terms

Payment is required at the time of course registration unless alternative arrangements are made. All prices are in Australian Dollars (AUD) and include applicable taxes.

4.3 Refund Policy

Refund requests must be made in writing:

  • Full refund: 14 days before course start date
  • 50% refund: 7-13 days before course start date
  • No refund: Less than 7 days before course start date

Exceptions may be made for medical emergencies or other extraordinary circumstances at our discretion.

5. Intellectual Property Rights

5.1 Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of Mild Vertex or its content suppliers and is protected by Australian and international copyright laws.

5.2 User-Generated Content

By submitting artwork, comments, or other content to our platform, you grant us a non-exclusive, royalty-free license to use, display, and distribute such content for educational and promotional purposes.

5.3 Restrictions on Use

You may not:

  • Reproduce, distribute, or publicly display our content without permission
  • Use our content for commercial purposes without authorization
  • Remove or alter copyright notices or other proprietary markings

6. Code of Conduct

Users must conduct themselves respectfully and professionally. Prohibited behaviors include:

  • Harassment, discrimination, or offensive language
  • Sharing inappropriate or harmful content
  • Violating others' intellectual property rights
  • Disrupting classes or educational activities
  • Attempting to gain unauthorized access to our systems

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Disclaimers and Limitations of Liability

8.1 Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We reserve the right to modify or discontinue services with reasonable notice.

8.2 Educational Results

While we provide quality education, we cannot guarantee specific artistic outcomes or career success. Individual results may vary based on effort, talent, and other factors beyond our control.

8.3 Limitation of Liability

To the fullest extent permitted by law, Mild Vertex shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

9. Indemnification

You agree to indemnify and hold harmless Mild Vertex, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or your use of our services.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting us. Upon termination, you will lose access to paid services without refund unless otherwise specified.

10.2 Termination by Us

We may terminate or suspend your account immediately for violations of these Terms, illegal activities, or other reasonable cause.

11. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, warranty, or other right that you may have under the Competition and Consumer Act 2010 (Cth) or similar state or territory legislation that cannot be excluded, restricted, or modified by agreement.

12. Dispute Resolution

12.1 Informal Resolution

We encourage users to contact us directly to resolve any disputes. We are committed to working with you to find a mutually acceptable solution.

12.2 Formal Disputes

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA).

13. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any legal action must be brought in the courts of Victoria, Australia.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated through our website or email. Continued use of our services after changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Mild Vertex.

17. Contact Information

For questions about these Terms, please contact us:

Mild Vertex
Level 3, 45 Collins Street
Melbourne VIC 3000
Australia

Email: [email protected]
Phone: +61 3 9935 3860
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM AEST

18. Additional Terms for Specific Services

18.1 Workshop Terms

Physical workshops have additional requirements including arrival times, material policies, and safety guidelines that will be communicated upon registration.

18.2 Portfolio Review Terms

Portfolio reviews are conducted in good faith based on professional experience. Feedback is subjective and does not constitute a guarantee of artistic or commercial success.

18.3 Online Course Terms

Online courses require reliable internet access and compatible devices. We provide technical support but cannot guarantee compatibility with all systems.

Mild Vertex

Australia's premier contemporary painting education portal, helping artists understand and master the art of painting.

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